Our story
A community bank, run for its members.
Since 1998 we have helped neighbours save steadily and borrow fairly — no shareholders, no surprises, just banking that puts members first.
27
Years serving members
10k+
Active customers
£480m
Lent responsibly
40+
Countries supported
Why we exist
Banking without the fine print.
Meadowquay began as a single harbour-side counter with one belief: ordinary savers deserve the same respect as big investors. Every surplus we make goes back into better rates, lower fees and free money advice.
Today we run three branches, a full mobile app and a lending book built on affordability checks — lending only what members can comfortably repay.
Our values
What guides every decision
Plain terms, always
One fee schedule, written in everyday language. If a charge cannot be explained in a sentence, we do not charge it.
Lend responsibly
Every application gets a proper affordability check. Nine out of ten members who are declined get free coaching instead.
Stay local
Branches with real people, school savings clubs and funding for 120 community projects last year.
Leadership
Meet the team
Eleanor Vance
Chief Executive
Daniel Okafor
Head of Lending
Priya Nair
Head of Digital
Visit us
Three branches, one welcome.
Flagship: 12 Harbour Quay, Meadowquay MQ1 2AB — Mon–Fri 9am–5pm, Sat 9am–1pm.
Also in Northgate Market Hall and Seaview Parade. All branches offer private interview rooms and step-free access.
Book an Appointment